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Assistant Branch Manager- Pocatello, ID

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Corporate Job Titles
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Zions First National Bank
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051186 Requisition #

Zions Bank recognizes that its strength comes from the dedication, experience and talents of its diverse employee base. As we usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” every year since 2013, as Best Employer from Utah’s Best of State and among the Best Places to Work in Idaho. Make the leap into a new era of banking. Let us transform your career.

  • Under direction of the branch manager, is responsible to assist in achieving the strategic goals of the branch through their own production, as well as the oversight of inside sales and service.
  • Assists in keeping the branch in compliance with all bank policies and procedures prepares branch for internal audits.
  • Identified and addresses client needs and provides solutions which may include new accounts, consumer loans, performing client service issues, and responding to more complex client complaints and questions.
  • Makes appropriate referrals for other bank products and services, including commercial lending products.
  • Ensures all employees are properly trained and able to refer prospects/clients to other bank products and services.
  • Provides sales leadership for other branch employees, which includes overseeing both the inside and outside sales efforts of those employees.
  • Responsible for coaching, mentoring and monitoring service levels within the branch.
  • Works closely with key partners to achieve sales and service objectives and maintain operational integrity.
  • May be responsible for processing cash transactions and other customer service duties within the branch.
  • Other duties as assigned.

Qualifications:
  • Requires a high school diploma and 2+ years’ experience in retail banking, sales, new accounts, customer service, loan processes or other directly related experience.  
  • A combination of education and experience may meet requirements.
  • Knowledge of the banking industry, processes, procedures, regulations and products.  
  • Knowledge of lending process and procedures.  
  • Strong customer service, relationships building, sales and management skills.  
  • Ability to handle various client concerns and problems.  
  • Must have good communication skills, both verbal and written.  
  • Knowledge of computer programs, i.e. word processing, spreadsheets etc. 
  • Ability to set and maintain high quality work standards.
  • Ability to lead a group. Ability to deal effectively with people in various job capacities.
  • Excellent problem solving and communication skills.
 

Zions Bancorporation and its affiliates and divisions (“Zions”) is an equal opportunity employer which prohibits all forms of discrimination and harassment. Zions is committed to the principle of equal employment opportunity for all employees and employment candidates and to providing a work environment free of discrimination and harassment. All employment decisions at Zions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ethnicity, sex, sexual orientation, gender identification, age, national origin, pregnancy, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zions will not tolerate discrimination or harassment based on any of these characteristics. Zions encourages applicants of all ages.

 

It is Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

 

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.

 

Click here to view our EEO Statement.

 

Click here to view applicable Federal, State and/or local employment law posters.

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