Operational Risk Management Manager - Salt Lake City, UT

Zions Bancorporation is one of the nation’s premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the “Best Banks to Work For” and as having a top banking team in its list of “The Most Powerful Women in Banking.” Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a “local” business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.

With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.

Description:

Zions is a seeking a risk professional to lead the Operational Risk Control Program within Operational Risk Management (ORM). Working in Operational Risk Management is a unique opportunity to work with leadership and teams across the Bank, gain exposure to the broad scope of the bank and its operations, and prepare and deliver updates to Executive leadership and the Board on Operational Risk control testing and on the Bank’s risk/control environment.

Responsibilities:

The Enterprise Risk Control Program Manager is responsible for leading team members to support the control program across the control management lifecycle (risk identification, control creation, testing (test of design and test of effectiveness), control monitoring, maintenance, retirement, QA and reporting.  The Enterprise Risk Control Program Manager will work closely with, and support, the Bank’s Risk and Control Self-Assessments (RCSAs), and perform ad hoc risk and control projects. The Program Manager supports maintenance of control information within the Governance, Risk, and Compliance tool, and provides guidance and reporting to managers and executive committees. The Program Manager provides the leadership, analysis skills, and critical thinking necessary to enhance Zions Bancorporation’s risk/control environment, carry out the Risk Management framework, and support the Bank’s customer experience, operational excellence, efficiency, and profitability. 

Responsibilities include those listed below:

• Identifies the control requirements and compliant elements as per control management program (e.g., operational, compliance, financial reporting, IT, etc.)
• Leads controls program team and launch control testing in a timely manner as per the requirements.
• Analyzes risk and control data to provide insights to management and other risk stakeholders, including executive management, the Board, and regulators.
• Drives continuous improvements to enhance and streamline process efficiencies and automation for the business and for Risk Management.
• Administers the control testing program in RSA Archer, the Bank’s governance, risk, and compliance (GRC) tool.
• Establishes and maintains consolidated control program governance documents, including the Enterprise Control Management Program and department procedures.
• Drives efficiencies and effectiveness in the Bank’s operational risk control inventory
• Identifies and implements control program testing and reporting centralization, automation, and other efficiencies and enhancements.
• Able to guide the team and provide counsel when and where needed.
• Build relationships across the three lines of defense.
• Makes recommendations, develops, and implements other risk management initiatives.
• Other duties as assigned.

Qualifications:

• Bachelor’s or Master's in Accounting, Finance, Business Administration, Economics, Risk Management, Technology, Information Security or a related field.
• 8+ years of audit, risk management, technology, compliance, in financial services or other directly related experience.
• Ability to effectively lead and work on a team, and champion innovations.
• Extensive knowledge of risk and control assessment techniques and concepts, and accounting principles.
• Extensive knowledge of various bank and government regulatory requirements, including OCC, FFIEC, SEC, COSO, COBIT, NIST, etc.
• Proven problem-solving, root cause, analytic, and benchmarking capabilities
• Process Improvement, analytic and automation skills.
• Must have excellent presentation and communication skills (oral and written)
• Strong project management skills.
• Knowledge of Microsoft applications (strong Excel and PPT skills) and database, analysis, and reporting tools, including MS Power BI.
• Advanced interpersonal, team building, leadership, and problem resolution skills

Benefits:

• Medical, Dental, and Vision Insurance 
• Employer-paid Life Insurance
• 401(k) plan + generous company matching
• Competitive compensation commensurate with work experience (some roles include incentives, mileage + travel time pay, and/or parking waivers.
• Paid Time Off (Vacation, Federal Holidays, Sick)
• Tuition Reimbursement for qualifying employees
• Promotional opportunities offered from within