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Risk Management
Enterprise Services
060120 Requisition #

The Operational Risk Analyst role can be located in Salt Lake City, UT or Houston, TX and has a 3/2 hybrid work schedule

Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” almost every year since 2013, as Best Employer from Utah’s Best of State, among the Best Places to Work in Idaho, and “among the Salt Lake Tribune’s Top Workplaces. Make the leap into a new era of banking. Let us transform your career.  

With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is committed to career growth and advancement. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.  

Operational risk is inherent in all bank products, services and activities, and the effective management of operational risk is a fundamental element of effective enterprise risk management. The Operational Risk Oversight (ORO) department within Operational Risk Management, a second line of defense function, is hiring a new team member. ORO engages with the first line of defense to independently identify and assess operational risks and report the results to leadership, management committees and the Board.


Responsibilities include monitoring the quality of risk management activities, influencing, and challenging material risk decisions and ensuring alignment with the Company’s risk appetite across business units within the first line of defense.

Specific responsibilities include the following:

  • Work closely with key stakeholders to ensure alignment with the Bank’s risk appetite.
  • Review, analyze and evaluate business processes, procedures and controls to assess operational risk mitigation activities.
  • Perform data analysis and testing to support conclusions regarding operational risk in processes.
  • Analyze and interpret data to support conclusions and identify process improvement and risk mitigation opportunities, including the development and implementation of key controls, key risk indicators and reporting.
  • Communicate feedback to process owners and senior management regarding process improvement and operational risk mitigation opportunities.
  • Perform issue/observation analysis related to regulatory concerns, audit findings and self-identified issues.
  • Review and assess root cause of significant operational risk events and perform associated post event reviews, as needed.
  • Perform quarterly control testing validation activities to ensure all key controls are identified, challenged, and properly tested.
  • Perform quarterly risk assessment to assess the effectiveness of risk management activities and the control environment.
  • Publish quarterly opinion memos to communicate effectiveness of risk management and control activities and report on deficiencies and related mitigation activities.
  • Develop and deliver periodic risk reports to senior and executive management.
  • Develop and implement applicable risk training, as needed.

Job Qualifications:

  • Requires a bachelor’s degree and 4+ years of risk management, auditing, compliance, legal/regulatory or other directly related experience, preferably in banking and/or finance.
  • Strong interpersonal, critical thinking, problem resolution and analytical skills required.
  • Must have excellent presentation and communication skills, both verbally and written.
  • Ability to effectively build relationships, work on cross-departmental teams and engage with senior management.
  • Knowledge of business process analysis and workflow is preferred.
  • Experience working with banking applications and data in a reporting capacity is preferred.
  • A combination of education and experience may meet qualifications.


  • Medical & Dental Insurance & Vacation & Profit Sharing - START DAY ONE!   
  • 401(k) plan, competitive compensation in line with work experience.   
  • Most roles eligible for sales bonuses + monthly incentives and/or annual discretionary bonus, some roles include mileage + travel time pay, and/or parking waivers (must meet eligibility requirements  
  • Paid Training, Paid Vacation, Paid Holidays, and promotional opportunities offered from within  
  • Tuition Reimbursement for qualifying employees  
  • Stable Employer, we are a division of Zions Bancorporation and included in the S&P 500 & NASDAQ Financial 100 indices

To review our Benefits Summary click here.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to the instructions below.

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.

Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.


It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.


Click here to view our EEO Statement.


Click here to view applicable Federal, State and/or local employment law posters.

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Zions Bank a division of Zions Bancorporation, N.A. Member FDIC