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Technical Business Analyst - Customer Data Information/Integration

Zions Bancorp/ZMSC Job Titles
Enterprise Technology Operations
052389 Requisition #

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet the ever-changing demands of a technology-driven world. We are grounded in the belief that “improving the work is the work” as we drive to create simple, easy, and fast solutions for our customers. Your ability to adapt, learn, and innovate helps increase revenue, reduce operational costs, and mitigates risk.


ETO provides opportunities for you to own your career growth through Diversity, Equity, and Inclusion, Women in Technology, and Workforce of the Future initiatives that allow you to network across the organization, volunteer in our community, and build your technical and soft skills. Together we are building a culture that values diversity and creates a space of belonging for all our team members. We believe that investing in your success is an investment in our customers and our business. Our people are what sets us apart and make us great.


Zions Bancorporation is seeking an experienced Technical Business Analyst with solid Agile experience to work as a member of the Future Core Program team, facilitating the flow of business and technical requirements to the development and test teams, while maintaining an end-to-end view of the solution and driving the right outcomes in a planned, incremental and iterative fashion.



  • Serve as a systems analyst on an agile development team to plan, coordinate, analyze, design, document and implement application integration efforts to meet current and future needs.
  • Utilize critical thinking skills for analysis and problem solving. Facilitate conversations with the business and technical support teams to document capability needs and outcomes (As-is, To-be states).
  • Create integration requirements documents, user stories, process flow and UML – Sequence diagrams.
  • Work with the Product Owner to maintain the product backlog, provide assistance in adding, removing, estimating and prioritizing work.
  • Help specify acceptance criteria and facilitate the translation of those criteria into test cases with the test team. Participate in execution of test cases.
  • Prepare and co-ordinate the required materials to facilitate successful backlog prioritization, planning meetings and scrum ceremonies.
  • Collaborate with team members in troubleshooting efforts and identifying root cause of issues.
  • Participate in, facilitate technical activities including design reviews, defect resolution processes across project teams.
  • Mentor junior team members in duties of Technical/Business Analysis



  • Strong business process and systems analysis background, with at least 2 years spent working with agile methodologies preferably in banking.
  • Experienced in enterprise application integration, middleware technologies, data migrations and conversions, database technologies and backend interfaces.
  • Familiarity with industry standard integration patterns such as webservices (SOAP, REST), messaging patterns, publish-subscribe, API, batch etc.
  • Ability to work with XML schemas, JSON, relational data models, SoapUI. Excellent communication skills, both written and spoken evidenced by the ability to communicate across all levels of an organization.
  • A Bachelor's degree in Computer Science, Information Systems, Business Administration, or other related fields. A combination of education and experience may meet qualifications
  • In-depth understanding of application development, technologies, and software development lifecycles (both legacy and current).
  • Experience in a large-scale IT organization with complex systems environment & infrastructure.
  • Demonstrated ability to operate and deliver in a demanding and high-pressure milestone driven environment.
  • Experience or familiarity with master data management systems, SAFe framework, Microsoft ADO is a plus.


You must want to be part of a motivated and driven team and work with respected leaders. We need someone who is self-driven, proactive, has a growth mindset, Can-do attitude, is confident, and wants to inspire others to achieve bank initiatives.

To review our Benefits Summary click here.


Zions Bancorporation and its affiliates and divisions (“Zions”) is an equal opportunity employer which prohibits all forms of discrimination and harassment. Zions is committed to the principle of equal employment opportunity for all employees and employment candidates and to providing a work environment free of discrimination and harassment. All employment decisions at Zions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ethnicity, sex, sexual orientation, gender identification, age, national origin, pregnancy, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zions will not tolerate discrimination or harassment based on any of these characteristics. Zions encourages applicants of all ages.


It is Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.


Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.


Click here to view our EEO Statement.


Click here to view applicable Federal, State and/or local employment law posters.

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Zions Bank a division of Zions Bancorporation, N.A. Member FDIC