🌎
This job posting isn't available in all website languages
📁
Treasury Management
💼
Enterprise Services
📅
065060 Requisition #

Zions Bancorporation is one of the nation’s premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the “Best Banks to Work For” and as having a top banking team in its list of “The Most Powerful Women in Banking.” Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a “local” business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.

With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.

The Treasury Management Technical Services team has an opportunity for a TM Technical Services Specialist. The position will be located in either AZ, CA, CO, ID, NV, TX, or UT. The position will be in office for the first six months, and then a hybrid schedule may be offered. 

What will your day look like? You will be:

  • Responsible to provide level 1 and 2 technical support and training for new clients or users on the multiple Treasury Management products including Treasury Internet Banking, Remote Deposit, Positive Pay, ACH, Receivables Online, E-Invoicing and Payments, Outsourced Disbursements and other products.
  • Training will include the introduction of the TM Knowledge Center to the users and may require resolution of hardware/software compatibility issues.
  • Providing exceptional customer service to Treasury Management clients by assisting with complex technical issues related to the installation and use of software for specific bank products. 
  • Identify, investigate and propose solutions to technical issues. 
  • Work toward a resolution to root causes to prevent recurring issues. 
  • Responsible for cross-affiliate support of complex client enrollments as assigned and for coordinating file testing and transmission setups.
  • Stay abreast of technology upgrades and product enhancements.
  • Adhere to Bank policies and procedures. 
  • May assist with special projects as required as well as take on other duties as assigned.

Qualifications: 

  •  Requires a High School diploma or equivalent and 1+ years of banking, treasury and cash management products/services, IT hardware, software, computer applications, networks or other directly related experience.
  • A combination of education and experience may meet job requirements.
  • Working knowledge of banking, treasury and cash management products, application software, networks, PCs, LAN's, terminals and telephones.
  • Good customer service, problem solving, analysis and communication skills, both verbal and written.
  • Ability to train clients on Treasury Management products and systems.
  • Ability to identify and resolve technical issues.
  • Must be detail-oriented.
  • Good client relationship skills.

Salary Range (Depending on Experience): $20- 27/h.

You must want to be part of a motivated and driven team and work with respected leaders. We need someone who is proactive, has a great attitude, is confident and wants to inspire others to achieve bank initiatives and drive loan growth.

This position will be open until filled.

 

To review our Benefits Summary click here.

 

All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.

 

Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.

 

It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

 

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7618.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.

 

Click here to view our EEO Statement.

 

Click here to view applicable Federal, State and/or local employment law posters.

 

Click here to view our Pay Transparency Notice.

Previous Job Searches

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions

Zions Bank a division of Zions Bancorporation, N.A. Member FDIC