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Department Specialist - (Hybrid Work Schedule)

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Business Operations
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Enterprise Services
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059962 Requisition #

Did you know that Zions Bancorporation is one of the nation’s premier financial services companies with total assets exceeding $70 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we haven’t forgotten who keeps us in business, meaning we’re committed to the success of our customers, and our employees. Here, the possibilities are endless – come for a job, stay for a career.

 

We are currently seeking a Department Specialist to support our Collections Department at Zions Bancorporation’s new Technology Center located in Midvale, Utah.  This position is a hybrid work schedule.  The ideal candidate for this role will have the skills and experience necessary to meet the following responsibilities and qualifications: 

 

 

  • Provide a variety of staff support services to an organizational unit/department
  • Administers various programs, projects, and/or processes specific to the operating unit served
  • Provides customer service by interaction with 3rd Party Mortgage Servicer and other departments within the Bank.   Assist others within and outside the company regarding issues related to the department
  • Train and assist other employees
  • Perform a variety of clerical duties, which may include, but not limited to, electronic safe keeping of records, answering phone, maintaining reports and other pertinent data
  • Assist in preparation and control of records, statistics, and reports regarding mortgage servicing oversight, etc.
  • Perform other duties as assigned

 

Qualifications:

 

  • Requires High School diploma or equivalent and some office, administrative, clerical or other directly related experience.
  • A combination of education and experience may meet job requirements.
  • Basic knowledge of departmental functions, office/administrative functions, banking and/or departmental processes and procedures.
  • Must have good customer service and communication skills, both verbal and written.
  • Good problem resolution skills.
  • Must be accurate and detail oriented.
  • Working knowledge of various computer software including spreadsheets and word processing.
  • Familiarity with Microsoft Office – Excel, Word, Outlook, Teams.

Able to work within high pressure deadlines

To review our Benefits Summary click here.

 

Zions Bancorporation and its affiliates and divisions (“Zions”) is an equal opportunity employer which prohibits all forms of discrimination and harassment. Zions is committed to the principle of equal employment opportunity for all employees and employment candidates and to providing a work environment free of discrimination and harassment. All employment decisions at Zions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ethnicity, sex, sexual orientation, gender identification, age, national origin, pregnancy, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Zions will not tolerate discrimination or harassment based on any of these characteristics. Zions encourages applicants of all ages.

 

It is Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

 

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.

 

Click here to view our EEO Statement.

 

Click here to view applicable Federal, State and/or local employment law posters.

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Zions Bank a division of Zions Bancorporation, N.A. Member FDIC